When will my order be processed and dispatched?
Your order will be processed immediately and we aim to dispatched the next working day.

How long will delivery take?
Delivery times and costs varying based on your chosen shipping method.

Free UK Delivery on orders over £25 - Dispatched with Royal Mail 2nd Class Tracked (Usually 2-4 working days).

Other Delivery Options
We offer delivery to all parts of the United Kingdom. We use Royal Mail for small shipments and DPD for larger shipments, unless you select otherwise in the shipping section.

• Royal Mail 2nd Class Tracked (usually 2-4 working days) - £2.25
• Royal Mail 1st Class Tracked (usually 1-2 working days) - £3.25
• DPD Next working day (1 hour slot) - £4

If your order is placed by 13:00, we will try our best to despatch the same day however this may not be possible during busy or holiday periods.

We at Sheepdog Coffee take pride on the quality and freshness of our coffee. All orders go through a strict quality control process.

With this in mind, we don't typically offer refunds for change of mind or because something isn't to your taste. However, if there is a quality issue we will make it right.

If you are unsatisfied with the quality of your coffee, please contact our team immediately and we will make every effort to rectify the issue, via the contact us page.